Shipping and returns
Every piece is custom laser cut to your club's logo, so our shipping and returns approach is built around getting the design right before anything is cut, not around sending back a stock item.
Why we lead with a free proof
Because tee markers, yardage markers, and awards are laser cut with your specific club logo, they cannot be restocked or resold to another course the way an off-the-shelf item can. The free design proof exists so you confirm the exact design, size, and finish before production starts, which is the best protection against needing a return in the first place.
Can I return a custom tee marker?
Because every piece is laser cut to your club's exact logo, custom orders are generally not returnable once production has started. That is exactly why every order includes a free design proof first, so you approve the design before anything is cut.
How does payment work?
Pay by credit card when you order. We bill half at order and the balance when your order ships.
What if my order arrives damaged?
Contact us right away with photos of the damage and the packaging. Reach out by phone or email and we will work with you directly on a resolution.
How are orders shipped?
Orders are boxed and shipped from Carnegie, PA. A full course set typically ships together in one box.
Can I change my order after I approve the proof?
Contact us as soon as possible. If production has not started, changes are often possible. Once laser cutting begins, changes may not be.
Request your free design proof
Tell us about your course and we will send a free proof of your custom branding.
- No cost or commitment for your proof
- One request covers every product line
- Work directly with the shop that builds them